Keyholding & Response
SiteSecure keyholding – your keys, codes and fobs held securely, with a trained response officer dispatched to every alarm activation. Your staff never attend an alarm again.
THE RANGE
Alarm response, done properly
The SiteSecure service – keyholding and alarm response by trained officers, backed by our own control room.
SiteSecure Keyholding
Your keys, codes and fobs held securely by AFASS – so an activation never depends on a member of staff waking up, driving in and walking into who knows what.
Keys, codes & fobs · held securely · available 24/7
Alarm Response
Every activation gets a response – our monitoring centre dispatches a trained officer with a 20-minute maximum dispatch time, day or night, all year round.
Every activation attended · 20min max dispatch · 24/7/365
Full Premises Check
Officers carry out a full check of the premises – dealing with what they find and liaising with our engineers and the emergency services where needed.
Full premises check · engineers on call · emergency services liaison
Reported by Morning
Whatever happened overnight, you know by morning – a clear report covering the activation, the response and the state of your premises.
Incident reports · full action log · nothing left unknown
NOT SURE WHICH?
Match the response to the premises
Tell us the situation and we’ll spec it properly on the survey – but as a rule of thumb:
Staff answering 3am alarms
Lone-worker risk and lost sleep, gone – our officers attend instead.
Nobody nearby to attend
Keys held with us – an officer is dispatched to every activation.
False alarm or real?
We attend and find out – your team only hears about what matters.
Away or unreachable
The alarm is answered whether you pick up or not – and reported by morning.
Already monitored by us
Keyholding completes the loop – detected, verified, attended.
Still not sure?
Book a free site survey – we walk the premises and spec it with you. Free, always.
WHEN THE ALARM GOES OFF
An activation, start to finish
Your phone stays silent – the alarm gets answered anyway.
Alarm activates
An alarm activates at your premises – day, night, weekend or bank holiday.
Officer dispatched
Our monitoring centre dispatches a response officer – 20 minutes maximum.
Keys already held
Your keys, codes and fobs are already with us – nobody waits on anybody.
Premises checked
A full check of the premises – our engineers and the emergency services brought in if needed.
You know by morning
The premises is secured and a full report reaches you the next day.
Pair keyholding with monitoring from our own BS 5979 CAT 2 control room – detected, verified and attended by one team.
MORE FOR YOUR PREMISES
See more of our Commercial Services
Keyholding is one piece – the same accredited team covers everything else your premises needs.
Intruder Alarms
Wired and wireless alarm systems designed around the premises – SSAIB certificated.
Fire Systems
Detection and alarm systems designed, installed and certified to standard.
Remote Monitoring
Our own 24/7 control room watching over cameras and alarms.
Access Control
Keypad, fob and biometric entry controlling exactly who goes where.
FREE, NO OBLIGATION
Not sure where to start? Start with the survey
We will walk the premises with you and agree exactly what the building needs – which systems, where, and how they are looked after.